Effective Date: 27/08/2024
1. Introduction
Twyfelhoek Bookshop (“we”, “us”, or “our”) operates the website https://twyfelhoek.co.za (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect personal information from you in various ways, including when you:
- Place an order on our Site
- Subscribe to our newsletter
- Contact us via our contact form
- Use our Site’s features and services
The types of personal information we collect include:
- Contact Information: Name, email address, and contact number.
- Billing Information: Billing and shipping address.
- Usage Data: Information collected automatically when you visit our Site, such as IP addresses, browser type, pages visited, and time spent on the Site, primarily through Google Analytics.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process transactions: We use your personal information to process your orders and manage your payments through PayFast.
- To ship products: We share your shipping information with courier companies to deliver your purchases.
- To communicate with you: We use your contact information to communicate about your orders, respond to inquiries, and send updates or newsletters if you have opted in.
- To improve our services: We use usage data to analyze how our Site is used and to improve its functionality and your experience.
4. Sharing of Information
We share your personal information with third parties in the following circumstances:
- Payment Processors: We share necessary personal information with PayFast to process payments securely.
- Courier Services: We share your shipping address with courier companies to deliver your purchases.
- Service Providers: We use third-party services, such as Google Analytics, to analyze Site usage data and help us improve our services.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Please refer to our [Cookie Policy](link to cookie policy) for more information.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us at Contact Information.
8. Third-Party Websites
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy statements of any linked sites that collect your personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at Contact Information.
Effective Date: 27/08/2024
1. Introduction
Twyfelhoek Bookshop (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website, https://twyfelhoek.co.za (the “Site”). This Cookie Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Site, your choices regarding cookies, and further information about cookies.
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help the website remember your actions and preferences over time, so you don’t have to re-enter them whenever you come back to the site or browse from one page to another.
3. How Twyfelhoek Bookshop Uses Cookies
We use cookies and similar tracking technologies for various purposes:
- Essential Cookies: These cookies are necessary for the functioning of our Site. They allow you to navigate our Site and use its features, such as accessing secure areas and making purchases.
- Analytics Cookies: We use cookies provided by Google Analytics to collect information about how visitors use our Site. These cookies collect information anonymously, including the number of visitors to the Site, where visitors have come from, and the pages they visited. This information helps us improve the Site and your experience.
- Functional Cookies: These cookies allow our Site to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.
- Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site, deliver advertisements, and improve the Site’s functionality and performance.
5. Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on the Site, you must first disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. You can use this option to prevent the use of cookies at any time.
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser:
- For Chrome, visit this page.
- For Internet Explorer, visit this page.
- For Firefox, visit this page.
- For Safari, visit this page.
- For any other web browser, please visit your web browser’s official web pages.
Please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
6. More Information About Cookies
You can learn more about cookies and the following third-party websites:
7. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at Contact Information.